PBX v’s Hosted Telephony

If you are using a PBX in your organisation, it could be time to consider moving instead to a hosted solution to realise all the benefits that IP cloud telephony offers.

What is Hosted telephony?

Simply, hosted telephony is a telephone system that resides in the cloud rather than in your office. Users access the system through a standard IP handset or a softphone – a screen-based virtual phone. Calls are made and received over a broadband connection to a data centre. From there they are routed to PSTN fixed and mobile devices.

Hosted telephony means no costly PBX maintenance or upgrades. We are responsible for the hardware and software, including system upgrades.

As well as giving your organisation access to low-cost and free IP calling, a hosted system puts a huge range of smart call management features at your fingertips, mobiles and other devices can also be integrated.

Perhaps most important is the degree of control a hosted system gives you. Your organisation’s entire communications, across multiple sites and countries, can be managed easily, right down to the individual user level, through a simple interface.

The benefits of a hosted system over a PBX

Hosted telephony offers a full range of voice and communications services, all hosted and supported in our own network for the utmost reliability and security. 

No PBX maintenance costs

Make changes, moves and additions instantly

No capital outlay

Free calls between your offices

Manage your own calls and facilities

Great voice quality

Save money

Disaster recovery/business continuity as standard

Let’s your staff work flexibly from wherever they want

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